Step-by-step Starting with Exchange 2010 SP1 multi-tenant: Sending and receiving emails
This tutorial is part of 4 parts tutorial on Exchange 2010 multi-tenancy support
Part 1: Installation of Exchange 2010 SP1 in hosting mode
Part 2: Creating and deleting Organizations in Exchange 2010 SP1 hosting mode
Part 3: Managing Organization in Exchange 2010 SP1 hosting mode
Part 4: Sending and receiving emails in Exchange 2010 SP1 hosting mode
Well I didn't think I would dedicate one post for just "sending/receiving emails" in Exchange 2010 hosting mode however I didn't know where to fit this part so here goes the 4th, and last, part of this tutorial "Step by step starting with Exchange 2010 SP1 multi-tenant"
Receiving email
It is well known that if your exchange 2007/2010 is internet facing you will need to add "Anonymous" to the permission groups of the "Default Receive Connector" on your Hub transport server. Exchange 2010 running in hosted mode is no exception however there is no Exchange Management Console anymore to do this change so we will need to do it through powershell by running the following command. Of course don't forget to replace "Exchange" by your Hub server name.
Step-by-step Starting with Exchange 2010 SP1 multi-tenant: Manage your organizations
This tutorial is part of 4 parts tutorial on Exchange 2010 multi-tenancy support
Part 1: Installation of Exchange 2010 SP1 in hosting mode
Part 2: Creating and deleting Organizations in Exchange 2010 SP1 hosting mode
Part 3: Managing Organization in Exchange 2010 SP1 hosting mode
Part 4: Sending and receiving emails in Exchange 2010 SP1 hosting mode
In part 1 of this tutorial we have seen how to install exchange 2010 SP1 in hosting mode and in part 2 we learned to Create and Delete organizations. I will show you today in this tutorial the basic management of an organization like creating/deleting mailboxes.
Managing mailboxes as a hosting company
Creating mailboxes
We need to make the difference here between you, as a hosting company, creating users in a specific organization and the Organization Administrator creating users for its own organization.
Step-by-step Starting with Exchange 2010 SP1 multi-tenant: Create and delete organizations
This tutorial is part of 4 parts tutorial on Exchange 2010 multi-tenancy support
Part 1: Installation of Exchange 2010 SP1 in hosting mode
Part 2: Creating and deleting Organizations in Exchange 2010 SP1 hosting mode
Part 3: Managing Organization in Exchange 2010 SP1 hosting mode
Part 4: Sending and receiving emails in Exchange 2010 SP1 hosting mode
In part 1 of this tutorial I have showed you how to install Exchange 2010 SP1 multi-tenant (or in hosting mode).
Today we will go over the process of creating and deleting organizations and mailboxes mailboxes.
A look at Service Plans
Before doing a jump start and create an organization we need to take a look at some files located on your CAS server called Service Plans.
Service plans are located by default in "C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\ServicePlans" of your CAS server and they define the different services your hosted organization provides to its customer.
Step-by-step Starting with Exchange 2010 SP1 multi-tenant: Installation
This tutorial is part of 4 parts tutorial on Exchange 2010 multi-tenancy support
Part 1: Installation of Exchange 2010 SP1 in hosting mode
Part 2: Creating and deleting Organizations in Exchange 2010 SP1 hosting mode
Part 3: Managing Organization in Exchange 2010 SP1 hosting mode
Part 4: Sending and receiving emails in Exchange 2010 SP1 hosting mode
There have been quite a hype around the new multi tenancy support in Microsoft Exchange 2010 SP1 that is here to replace HMC (Hosted Messaging and Collaboration) solution. However most of what I have found was related to the new features and what was not supported anymore when Exchange is installed in "hosting mode".
For that reason I have decide to write this step-by-step tutorial that will guide you to installing your first Exchange 2010 SP1 multi-tenant organization to a fully operational mode.
Lab setup
For this lab I am using 2 servers running Microsoft Windows 2008 R2 one of them acting as a domain controller for the lab domain lab.com and the other will be running all roles of Microsoft Exchange 2010 SP1 CAS,HUB and Mailbox.
Autodiscover/Outlook anywhere fails when using a wildcard certificate
A very common issue faced with people who buy a wildcard certificates is that Autodiscover and Outlook Anywhere will not work because the Certificate Principal Name *.domain.com doesn't match the name returned by the autodiscover service server.domain.com
This issue is a pretty easy fix it is enough to run from Exchange Management Shell to match the Certificate Principal Name with the setting returned by the autodiscover service.
Set-OutlookProvider -Identity EXPR -CertPrincipalName msstd:*.domain.com
You can verify the changes you have done by running
Get-OutlookProvidernew-TestCasConnectivityUser.ps1 fails with Verify that OU ( Users ) exists
When trying to run the new-TestCasConnectivityUser.ps1 script the latter might fail with the following error
CreateTestUser : Mailbox could not be created. Verify that OU ( Users ) exists and that password meets complexity requirements.
The first thing you need to do is making sure that the password does meets complexity requirements however if you did and still having the failure you most probably have multiple OUs with name "Users" and that is why the script is failing.
